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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonard Jenkins

June 2, 2025

5  out of  5
rating by Leonard Jenkins
"Great company to work with. They are super responsive and they make the whole process of purchasing insurance very easy. I would highly recommend them."
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Lanie D

April 9, 2025

5  out of  5
rating by Lanie D
"Moving from MA to NH meant I had to change everything, including the insurance company I had been with for 10 years. I was worried I wouldn’t get the same service I was able to count on for so long… After one visit with Susan at Craig Vickers office, I knew I had come to the right place. From the moment I walked in the door I was greeted with kindness from several employees. Susan walked me through the insurance process, and the cost was less than HALF of what I was paying at my other insurance company. She even scheduled an appointment to discuss life insurance to help me understand all of my options. I would recommend this team to anyone looking for top notch agents. Thank you to everyone at Craig Vickers office for helping make my transfer such a positive experience!"
We responded:
"Hi Lanie, Thank you for sharing your experience! We understand that moving and changing insurance companies can be stressful, and we're delighted to hear that Susan and our team could make the transition smoother for you. Providing top-notch service and ensuring our clients feel welcomed and supported is our priority. We appreciate your recommendation and are grateful for your trust in our office. Thanks! Craig"
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Nikki Beth

March 27, 2025

5  out of  5
rating by Nikki Beth
"Susan Newell was amazing to work with. She answered all my questions and was so pleasant to work with. Thank you for making the switch to State Farm so easy!!"
We responded:
"Hi Nikki, Thank you for your kind words! We're thrilled to hear that Susan provided such excellent service and made your switch to State Farm seamless. We’re lucky to have her on our team! -Craig"
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Devin Depault

March 19, 2025

5  out of  5
rating by Devin Depault
"Susan was excellent to deal with. Very responsive. They were able to save me a good amount of money with improved coverage"
We responded:
"Hi Devin Thank you for your wonderful review! I'm delighted to hear that Susan was responsive and could help you save money with better coverage. We appreciate your feedback and recommendation. Best regards, Craig"
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Sarah Provenchia

March 12, 2025

5  out of  5
rating by Sarah Provenchia
"Patrick is great he went over every detail with me and when something changes in price he would tell me so there was no unexpected surprise's. He was very nice and polite!"
We responded:
"Hi Sarah Thank you for your kind review! I'm glad to hear that Patrick was thorough and transparent with you, ensuring there were no surprises. Your feedback on his politeness and attention to detail is greatly appreciated. Thanks! Craig"
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Theodore Nelson

February 28, 2025

5  out of  5
rating by Theodore Nelson
"Susan was amazing to work with. She was patient, listened, and made an excellent effort in helping us choose the right policies and information for us. I'm very impressed so far!"
We responded:
"Hi Theodore, Thank you for your fantastic review! I'm thrilled to hear that Susan was patient, attentive, and dedicated to helping you find the right policies. Your kind words and impression mean a lot to us. Thanks! Craig"
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Samantha Deiana

February 18, 2025

5  out of  5
rating by Samantha Deiana
"Absolutely love Craig and his staff. Great service and affordable!"
We responded:
"Samantha, Thank you so much for your kind words! I'm delighted to hear that you love the service and find it affordable. We truly appreciate your support. Best regards, Craig"
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Jeremy

January 28, 2025

5  out of  5
rating by Jeremy
"Susan Newell is unbelievable! She always answers, gets me all the discounts she is able to, makes sure I get the best price, and has helped me out so much! I definitely recommend State Farm for ALL your insurance needs just like myself has!"
We responded:
"Hi Jeremy, Thank you for your fantastic review! I'm thrilled to hear that Susan has been so responsive and helpful in securing the best prices and discounts for you. Your recommendation means a lot to us. - Craig"
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Sarah King

January 13, 2025

5  out of  5
rating by Sarah King
"So glad I found a insurance to save some money 💰 looking forward to having state farm ins"
We responded:
"Thank you for your fantastic review, Sarah! We’re so happy you found savings with us and are excited about having State Farm as your insurance provider. We look forward to being there for all your insurance needs and providing proper service. Welcome to the State Farm family! If there’s anything you need, don’t hesitate to reach out. Thank you again! - Craig"
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Jon Seim

January 11, 2025

5  out of  5
rating by Jon Seim
"I worked with Susan Newell on setting up car insurance after moving to Keene. Everything went so smooth and she answered every question! Can't wait to continue working with her in the future!"
We responded:
"Hi Jon, Thank you so much for sharing your experience! I'm thrilled to hear that Susan made the process smooth and was able to answer all your questions. We're excited to continue working with you and are always here to help with any of your insurance needs. Welcome to Keene! Best, Craig"
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Jay Punt

January 10, 2025

5  out of  5
rating by Jay Punt
"Craig was very helpful to us in sorting out the best coverage for our home and automobiles. We were treated fairly, friendly and honestly."
We responded:
"Thank you so much for taking the time to share your positive experience with us, Jay! I'm delighted to hear that I was able to assist you in finding the best coverage for your home and automobiles. Providing fair, friendly, and honest service is something I strive for with every customer, and it's wonderful to know that I met those standards. "
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Gary Mack

December 11, 2024

5  out of  5
rating by Gary Mack
"The staff at your office was very helpful. We have now signed up for auto insurance with Patrick's help. Thank you."
We responded:
"Thank you so much for your kind words, Gary! I’m so glad to hear that the team was able to assist you and that Patrick provided the help you needed to get your auto insurance set up. It means a lot to us that you chose our office, and we’re here whenever you need us. Thanks again for trusting us with your insurance needs! - Craig"
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sam cordner

December 10, 2024

5  out of  5
rating by sam cordner
"The Craig Vickers team is amazing. We just relocated from Texas. When I called them to get a quote, they contacted my State Farm agent in Texas and quickly got me the exact same coverage within minutes. They sent me the policy and insurance card immediately...the day before Thanksgiving!"
We responded:
"Thank you so much for your wonderful review, Sam! I’m thrilled to hear that the team and I were able to make your relocation process smooth and seamless, especially during a busy time like the holidays. We strive for prompt and efficient service, and we’re so glad we could meet your needs. Welcome to the area, and if there’s anything else we could do for you, don’t hesitate to reach out. Thanks again for trusting us to help you with your insurance needs! - Craig"
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Alexis Mitchell

November 5, 2024

5  out of  5
rating by Alexis Mitchell
"These folks are always so helpful and pleasant"
We responded:
"Thank you for your review, Alexis, We appreciate you and your business! -Craig"