State Farm® Insurance Agent Craig Vickers

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Leonard Jenkins

June 2, 2025

5 out of 5

"Great company to work with. They are super responsive and they make the whole process of purchasing insurance very easy. I would highly recommend them."

Lanie D

April 9, 2025

5 out of 5

"Moving from MA to NH meant I had to change everything, including the insurance company I had been with for 10 years. I was worried I wouldn’t get the same service I was able to count on for so long… After one visit with Susan at Craig Vickers office, I knew I had come to the right place. From the moment I walked in the door I was greeted with kindness from several employees. Susan walked me through the insurance process, and the cost was less than HALF of what I was paying at my other insurance company. She even scheduled an appointment to discuss life insurance to help me understand all of my options. I would recommend this team to anyone looking for top notch agents. Thank you to everyone at Craig Vickers office for helping make my transfer such a positive experience!"

We responded:

"Hi Lanie, Thank you for sharing your experience! We understand that moving and changing insurance companies can be stressful, and we're delighted to hear that Susan and our team could make the transition smoother for you. Providing top-notch service and ensuring our clients feel welcomed and supported is our priority. We appreciate your recommendation and are grateful for your trust in our office. Thanks! Craig"

Nikki Beth

March 27, 2025

5 out of 5

"Susan Newell was amazing to work with. She answered all my questions and was so pleasant to work with. Thank you for making the switch to State Farm so easy!!"

We responded:

"Hi Nikki, Thank you for your kind words! We're thrilled to hear that Susan provided such excellent service and made your switch to State Farm seamless. We’re lucky to have her on our team! -Craig"

Devin Depault

March 19, 2025

5 out of 5

"Susan was excellent to deal with. Very responsive. They were able to save me a good amount of money with improved coverage"

We responded:

"Hi Devin Thank you for your wonderful review! I'm delighted to hear that Susan was responsive and could help you save money with better coverage. We appreciate your feedback and recommendation. Best regards, Craig"

Sarah Provenchia

March 12, 2025

5 out of 5

"Patrick is great he went over every detail with me and when something changes in price he would tell me so there was no unexpected surprise's. He was very nice and polite!"

We responded:

"Hi Sarah Thank you for your kind review! I'm glad to hear that Patrick was thorough and transparent with you, ensuring there were no surprises. Your feedback on his politeness and attention to detail is greatly appreciated. Thanks! Craig"

Theodore Nelson

February 28, 2025

5 out of 5

"Susan was amazing to work with. She was patient, listened, and made an excellent effort in helping us choose the right policies and information for us. I'm very impressed so far!"

We responded:

"Hi Theodore, Thank you for your fantastic review! I'm thrilled to hear that Susan was patient, attentive, and dedicated to helping you find the right policies. Your kind words and impression mean a lot to us. Thanks! Craig"

Samantha Deiana

February 18, 2025

5 out of 5

"Absolutely love Craig and his staff. Great service and affordable!"

We responded:

"Samantha, Thank you so much for your kind words! I'm delighted to hear that you love the service and find it affordable. We truly appreciate your support. Best regards, Craig"

Jeremy

January 28, 2025

5 out of 5

"Susan Newell is unbelievable! She always answers, gets me all the discounts she is able to, makes sure I get the best price, and has helped me out so much! I definitely recommend State Farm for ALL your insurance needs just like myself has!"

We responded:

"Hi Jeremy, Thank you for your fantastic review! I'm thrilled to hear that Susan has been so responsive and helpful in securing the best prices and discounts for you. Your recommendation means a lot to us. - Craig"

Sarah King

January 13, 2025

5 out of 5

"So glad I found a insurance to save some money 💰 looking forward to having state farm ins"

We responded:

"Thank you for your fantastic review, Sarah! We’re so happy you found savings with us and are excited about having State Farm as your insurance provider. We look forward to being there for all your insurance needs and providing proper service. Welcome to the State Farm family! If there’s anything you need, don’t hesitate to reach out. Thank you again! - Craig"

Jon Seim

January 11, 2025

5 out of 5

"I worked with Susan Newell on setting up car insurance after moving to Keene. Everything went so smooth and she answered every question! Can't wait to continue working with her in the future!"

We responded:

"Hi Jon, Thank you so much for sharing your experience! I'm thrilled to hear that Susan made the process smooth and was able to answer all your questions. We're excited to continue working with you and are always here to help with any of your insurance needs. Welcome to Keene! Best, Craig"

Jay Punt

January 10, 2025

5 out of 5

"Craig was very helpful to us in sorting out the best coverage for our home and automobiles. We were treated fairly, friendly and honestly."

We responded:

"Thank you so much for taking the time to share your positive experience with us, Jay! I'm delighted to hear that I was able to assist you in finding the best coverage for your home and automobiles. Providing fair, friendly, and honest service is something I strive for with every customer, and it's wonderful to know that I met those standards. "

Gary Mack

December 11, 2024

5 out of 5

"The staff at your office was very helpful. We have now signed up for auto insurance with Patrick's help. Thank you."

We responded:

"Thank you so much for your kind words, Gary! I’m so glad to hear that the team was able to assist you and that Patrick provided the help you needed to get your auto insurance set up. It means a lot to us that you chose our office, and we’re here whenever you need us. Thanks again for trusting us with your insurance needs! - Craig"

sam cordner

December 10, 2024

5 out of 5

"The Craig Vickers team is amazing. We just relocated from Texas. When I called them to get a quote, they contacted my State Farm agent in Texas and quickly got me the exact same coverage within minutes. They sent me the policy and insurance card immediately...the day before Thanksgiving!"

We responded:

"Thank you so much for your wonderful review, Sam! I’m thrilled to hear that the team and I were able to make your relocation process smooth and seamless, especially during a busy time like the holidays. We strive for prompt and efficient service, and we’re so glad we could meet your needs. Welcome to the area, and if there’s anything else we could do for you, don’t hesitate to reach out. Thanks again for trusting us to help you with your insurance needs! - Craig"

Alexis Mitchell

November 5, 2024

5 out of 5

"These folks are always so helpful and pleasant"

We responded:

"Thank you for your review, Alexis, We appreciate you and your business! -Craig"

Zachery Beer

May 22, 2025

5 out of 5

"Top notch service and management! I'm sad to leave, due to relocation outside of NH... I will not find the same quality in MA."

Vonda Mitchell

April 20, 2025

5 out of 5

"Susan Newell is the absolute best! She goes above and beyond to make sure clients are taken care of. I would definitely recommend her for all your insurance needs!"

We responded:

"Hi Vonda, Thank you so much for your kind words about Susan! We’re thrilled to hear that she has provided you with exceptional service. We agree, she truly goes above and beyond for our clients. Your recommendation means a lot to us and we’re grateful for your support. Best regards, Craig"

Lee Sprague

April 8, 2025

5 out of 5

"Susan N. Was very helpful and accommodating to my schedule. Thoroughly answered all my questions and addressed concerns. She reviewed coverages, provided me with several options and ultimately saved us a lot of money."

We responded:

"Hi Lee We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best regards, Craig"

Jill Bond

March 24, 2025

5 out of 5

"We met with Patrick to review the insurance coverage we had through another agency. For the exact same coverage Patrick was able to reduce our payments by almost half. Patrick was easy to work with and had all our insurance policies set up in no time. I highly recommend Patrick and this office."

We responded:

"Hi Jill, Thank you so much for your kind words and for sharing your positive experience! I'm thrilled to hear that Patrick was able to help you save on your insurance while providing excellent service. We truly appreciate your recommendation. Best regards, Craig"

Julie Carwellos

March 13, 2025

5 out of 5

"We changed our Homeowner and Auto insurance yesterday to State Farm and Patrick Shaughnessy was our agent. We were very happy with the service we received. Patrick explained everything clearly, did not attempt to "oversell", knew what our condominium association required and to whom to send the notice of coverage. Our neighbor recommended him and we're glad she did!"

We responded:

"Hi Julie, Thank you for sharing your experience! I'm pleased to hear that Patrick provided clear and helpful service, meeting all your needs without overselling. We're glad your neighbor recommended him, and we're happy to have you with us. Best regards, Craig"

Lisa

March 6, 2025

5 out of 5

"I am so glad that I finally found an insurance company that is a great fit for me. Susan is wonderful and if I need her for any reason she always gets right back to me within 15 minutes most times. The cost of my insurance is the cheapest that I've found yet and with the State Farm beacon in my vehicle I have a great discount. I highly recommend State Farm I can't imagine finding any better or cheaper vehicle insurance"

We responded:

"Lisa, Thank you for choosing State Farm! We're thrilled to hear that Susan has provided you with excellent service and prompt responses. Our affordable rates and the State Farm beacon discount are designed to provide you with the best value. We appreciate your recommendation!"

Tyler Deiana

February 4, 2025

5 out of 5

"This group is very professional. I started my own painting business and needed insurance to go along with it. They made it happen efficiently and answered any and all questions I had. Between my wife and I we have 2 vehicles covered and the monthly bill as affordable. Overall pleased to be a customer! Shout out to Susan N and Craig V!"

We responded:

"Tyler, Thank you for your wonderful review! I'm glad to hear that we could efficiently assist with your insurance needs for your new painting business and that you found our team professional and helpful. We appreciate your trust in us and your shout out to Susan and myself. - Craig"

Rachel Therrien

January 23, 2025

5 out of 5

"I was recently shopping around for a new auto insurance provider that could offer not only a reasonably-priced, well-rounded policy, but also the level of customer service and attention that one hopes for when contracting with any agency or business. I’ve had negative experiences with other local agencies, but Craig Vickers’ office at State Farm did not disappoint whatsoever. Within 24 hours of my reaching out, I had met with one of their exceptional agents, Susan, over the phone, who walked me through a quote and got me set up on a policy that works best for my needs and where I am in life right now. She was patient and took her time to explain all coverage details to me, answering any questions that came up. Everyone I interacted with was incredibly personable, positive, and knowledgeable, and I feel like I’m in excellent hands moving forward. Thank you again, Susan, Craig, and team! I’m glad to be working with you all!"

We responded:

"Dear Rachel, Thank you so much for taking the time to share your experience with our office! We are thrilled to hear that you found the perfect policy and that Susan was able to provide you with the attentive and thorough service you were looking for. At Craig Vickers’ State Farm office, we strive to offer personalized and comprehensive support to all our clients, and it’s wonderful to know that we hit the mark for you. Your kind words about our team's patience, knowledge, and positivity mean a lot to us. We are delighted to have you as a part of our State Farm family and are committed to ensuring you continue to feel in excellent hands moving forward. If you ever have any further questions or need assistance, please do not hesitate to reach out. Thank you again for your trust and your glowing review. We look forward to serving you for many years to come! Best! Craig Vickers and the State Farm Team"

Marilyn Greenwood

January 10, 2025

5 out of 5

"Craig Vickers Insurance is the best! I have all my other insurance through them, so when I needed a condo policy I naturally contacted them for a quote. Patrick Shaughnessy was awesome! He was very responsive and patient and answered all my questions. He got me a quote very quickly and made sure I had all the coverage I need."

We responded:

"Thank you, Marilyn, for your glowing review! We’re thrilled to hear that Patrick provided responsive, patient, and thorough service while helping with your condo policy. It’s always our goal to ensure you have the right coverage and a smooth experience. We appreciate your continued trust and are here anytime you need us. - Craig"

Jeffrey Lessels

January 3, 2025

5 out of 5

"Susan Newell and team Vickers at State Farm in Keene, NH were awesome in their assistance in my efforts to change insurance companies. Very glad I called their office as they made bundling my policies a breeze and at a very affordable price."

We responded:

"Thank you so much for your fantastic review, Jeffrey! I’m thrilled that Susan and the team made your transition seamless and stress-free. Combining your plans should be this simple, and we’re so glad we could provide you with a solution. Your kind words mean a lot to us, and we’re here whenever you need assistance in the future. Thanks again for choosing our office! - Craig"

Michael Purnell

December 4, 2024

5 out of 5

"Craig Vickers and his staff are knowledgeable, professional and friendly. On Thanksgiving Day we had a one-car mishap. I called Craig's office. He spent time on the phone with me, on his holiday, giving me important information to deal with the situation. You can't go wrong with Craig Vickers State Farm!"

We responded:

"Thank you so much for your kind words, Michael! I’m so glad the team and I were able to provide you with the support you needed, even on Thanksgiving Day. We pride ourselves on being there for our customers whenever they need us, and it’s wonderful to know that our dedication made a difference during such a stressful time. Your recommendation means a lot to us, and we’re here to assist you. Thanks again for your support! - Craig"