State Farm® Insurance Agent Craig Vickers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vonda Mitchell
April 20, 2025
5
out of
5
rating by Vonda Mitchell
"Susan Newell is the absolute best! She goes above and beyond to make sure clients are taken care of. I would definitely recommend her for all your insurance needs!"
We responded:
"Hi Vonda, Thank you so much for your kind words about Susan! We’re thrilled to hear that she has provided you with exceptional service. We agree, she truly goes above and beyond for our clients. Your recommendation means a lot to us and we’re grateful for your support. Best regards, Craig"
Lee Sprague
April 8, 2025
5
out of
5
rating by Lee Sprague
"Susan N. Was very helpful and accommodating to my schedule. Thoroughly answered all my questions and addressed concerns. She reviewed coverages, provided me with several options and ultimately saved us a lot of money."
We responded:
"Hi Lee We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best regards, Craig"
Jill Bond
March 24, 2025
5
out of
5
rating by Jill Bond
"We met with Patrick to review the insurance coverage we had through another agency. For the exact same coverage Patrick was able to reduce our payments by almost half. Patrick was easy to work with and had all our insurance policies set up in no time. I highly recommend Patrick and this office."
We responded:
"Hi Jill, Thank you so much for your kind words and for sharing your positive experience! I'm thrilled to hear that Patrick was able to help you save on your insurance while providing excellent service. We truly appreciate your recommendation. Best regards, Craig"
Julie Carwellos
March 13, 2025
5
out of
5
rating by Julie Carwellos
"We changed our Homeowner and Auto insurance yesterday to State Farm and Patrick Shaughnessy was our agent. We were very happy with the service we received. Patrick explained everything clearly, did not attempt to "oversell", knew what our condominium association required and to whom to send the notice of coverage. Our neighbor recommended him and we're glad she did!"
We responded:
"Hi Julie, Thank you for sharing your experience! I'm pleased to hear that Patrick provided clear and helpful service, meeting all your needs without overselling. We're glad your neighbor recommended him, and we're happy to have you with us. Best regards, Craig"
Lisa
March 6, 2025
5
out of
5
rating by Lisa
"I am so glad that I finally found an insurance company that is a great fit for me. Susan is wonderful and if I need her for any reason she always gets right back to me within 15 minutes most times. The cost of my insurance is the cheapest that I've found yet and with the State Farm beacon in my vehicle I have a great discount. I highly recommend State Farm I can't imagine finding any better or cheaper vehicle insurance"
We responded:
"Lisa, Thank you for choosing State Farm! We're thrilled to hear that Susan has provided you with excellent service and prompt responses. Our affordable rates and the State Farm beacon discount are designed to provide you with the best value. We appreciate your recommendation!"
Tyler Deiana
February 4, 2025
5
out of
5
rating by Tyler Deiana
"This group is very professional. I started my own painting business and needed insurance to go along with it. They made it happen efficiently and answered any and all questions I had. Between my wife and I we have 2 vehicles covered and the monthly bill as affordable. Overall pleased to be a customer! Shout out to Susan N and Craig V!"
We responded:
"Tyler, Thank you for your wonderful review! I'm glad to hear that we could efficiently assist with your insurance needs for your new painting business and that you found our team professional and helpful. We appreciate your trust in us and your shout out to Susan and myself. - Craig"
Rachel Therrien
January 23, 2025
5
out of
5
rating by Rachel Therrien
"I was recently shopping around for a new auto insurance provider that could offer not only a reasonably-priced, well-rounded policy, but also the level of customer service and attention that one hopes for when contracting with any agency or business. I’ve had negative experiences with other local agencies, but Craig Vickers’ office at State Farm did not disappoint whatsoever. Within 24 hours of my reaching out, I had met with one of their exceptional agents, Susan, over the phone, who walked me through a quote and got me set up on a policy that works best for my needs and where I am in life right now. She was patient and took her time to explain all coverage details to me, answering any questions that came up. Everyone I interacted with was incredibly personable, positive, and knowledgeable, and I feel like I’m in excellent hands moving forward. Thank you again, Susan, Craig, and team! I’m glad to be working with you all!"
We responded:
"Dear Rachel, Thank you so much for taking the time to share your experience with our office! We are thrilled to hear that you found the perfect policy and that Susan was able to provide you with the attentive and thorough service you were looking for. At Craig Vickers’ State Farm office, we strive to offer personalized and comprehensive support to all our clients, and it’s wonderful to know that we hit the mark for you. Your kind words about our team's patience, knowledge, and positivity mean a lot to us. We are delighted to have you as a part of our State Farm family and are committed to ensuring you continue to feel in excellent hands moving forward. If you ever have any further questions or need assistance, please do not hesitate to reach out. Thank you again for your trust and your glowing review. We look forward to serving you for many years to come! Best! Craig Vickers and the State Farm Team"
Marilyn Greenwood
January 10, 2025
5
out of
5
rating by Marilyn Greenwood
"Craig Vickers Insurance is the best! I have all my other insurance through them, so when I needed a condo policy I naturally contacted them for a quote. Patrick Shaughnessy was awesome! He was very responsive and patient and answered all my questions. He got me a quote very quickly and made sure I had all the coverage I need."
We responded:
"Thank you, Marilyn, for your glowing review! We’re thrilled to hear that Patrick provided responsive, patient, and thorough service while helping with your condo policy. It’s always our goal to ensure you have the right coverage and a smooth experience. We appreciate your continued trust and are here anytime you need us. - Craig"
Jeffrey Lessels
January 3, 2025
5
out of
5
rating by Jeffrey Lessels
"Susan Newell and team Vickers at State Farm in Keene, NH were awesome in their assistance in my efforts to change insurance companies. Very glad I called their office as they made bundling my policies a breeze and at a very affordable price."
We responded:
"Thank you so much for your fantastic review, Jeffrey! I’m thrilled that Susan and the team made your transition seamless and stress-free. Combining your plans should be this simple, and we’re so glad we could provide you with a solution. Your kind words mean a lot to us, and we’re here whenever you need assistance in the future. Thanks again for choosing our office! - Craig"
Michael Purnell
December 4, 2024
5
out of
5
rating by Michael Purnell
"Craig Vickers and his staff are knowledgeable, professional and friendly. On Thanksgiving Day we had a one-car mishap. I called Craig's office. He spent time on the phone with me, on his holiday, giving me important information to deal with the situation. You can't go wrong with Craig Vickers State Farm!"
We responded:
"Thank you so much for your kind words, Michael! I’m so glad the team and I were able to provide you with the support you needed, even on Thanksgiving Day. We pride ourselves on being there for our customers whenever they need us, and it’s wonderful to know that our dedication made a difference during such a stressful time. Your recommendation means a lot to us, and we’re here to assist you. Thanks again for your support! - Craig"
Jill Watkins
October 8, 2024
5
out of
5
rating by Jill Watkins
"With all the changes in insurance policies and coverages our heads were spinning . We decided to go back to a company where my family members all had growing up. I made an appointment to sit down and review my home and auto coverages with Susan at Gregg Vickers , State Farm Agency. She was absolutely awesome with me , and spent the time required to make me understand what I needed for coverage , yet where I could save . I left are meeting with estimates to review and my mind spinning . I called Susan back many times asking questions , everyone was answered and I never felt like I was being a pain . Soon we put a package together that totally made sense , we are now very Libby happy customers . Thank you very much Susan !"
We responded:
"Thank you so much for your wonderful review, Jill! I’m thrilled to hear that Susan provided you with such thorough and thoughtful service, taking the time to help you understand your coverage needs while also finding ways to save. We know how overwhelming changes in insurance can be, and it’s amazing to hear that Susan was patient and attentive throughout the process. We’re so glad you’re happy with your new package and proud to have you in our State Farm family. If you ever need anything, don’t hesitate to reach out. Thank you again for your support! - Craig"
